Job Description
Job Title: Assistant Property Manager
Division: Property Management
Location: Chorley, Lancashire
Reporting to: Head of Property Management
Hours: 9:00-17:30
Role Overview
To support the daily operations of property management across the portfolio.
Key Duties & Responsibilities
- Process property management enquiries in a timely and efficient manner.
- Take a proactive role in the day-to-day property management of the portfolio, with a strategic approach.
- Assist with regular property inspections. Assist with building key strategic relationships with tenants.
- Reading and summarising of leases.
- Ensuring lease data is regularly updated and maintained on the property management database.
- Work with Senior Property Manager to help plan for critical lease event dates such as reviews, lease expiries and break options.
- Assist with any licence to alters, assign etc in a timely and efficient manner.
- Assist Senior Property Manager with setting and reconciling service charge budgets in line with the RICS service charge code.
- Help to manage service charge expenditure effectively, working closely with the SPM, facilities, and asset management team.
- Work closely with the finance team to ensure rents are collected in a timely manner and outstanding debts are collected as quickly as possible.
- Liaise with the building and facilities managers to ensure that buildings are always maintained.
- Assist SPM to ensure correct contracts are being procured across the portfolio.
- In conjunction with the facilities management team, manage health and safety across the portfolio, making sure that all properties are compliant via Ligtas.
- Assist SPM with collating and filing statutory documents. Where necessary, manage and assist with insurance issues and claims associated with the portfolio.
- Assist SPM with refurbishments and minor refits.
- Work with asset management and development team to ensure streamlined and straightforward handover of new build properties.
- Assist SPM with full handover process to incoming tenants including taking meter reads etc.
- Assist SPM with utilities business rates queries.
- Assist SPM with approving work requests through Qube.
- Assist SPM with early stages of dilapidations process.
Personal requirements
• High attention to detail and an organised and methodical approach to processing.
• IT and software skills, particularly Microsoft Outlook and Microsoft Excel. Knowledge of PM software (Qube) desirable but not essential.
• The ability to work effectively both in a team environment and own initiative in a pressured environment, sticking to strict deadlines.
• Good communication skills, written and verbal.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your role within the organisation.